Ebike libraries, subsidy programs, and other “non-bikeshare” implementations are effective mode-shifting tools, and they’re growing in popularity. High usage rates are key to achieving successful program outcomes, and to stack user miles, programs need to provide high levels of uptime and an overall high rate of rider satisfaction.
So, what product characteristics are most important to examine? Program designers and managers are faced with a wealth of ebike options, so this presentation will look at a few case studies from successful programs to learn how leaders selected ebikes and what steps they took to ensure success from product uptime and user satisfaction standpoints.
Case studies: Ride2Own Tigard Power to the Pedal Ebike Library
Currently the Program Manager for Vvolt ebikes, Nick Wood has supported bicycle commuting for nearly 30 years as a rider, retailer, PR executive and marketer.
